Privacy Policy

Effective Date: February 17, 2025

At Rug Artistry, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard the information you provide when visiting our website or making a purchase. By using our website or purchasing our products, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information when you make a purchase, sign up for our newsletter, or contact customer support. This may include:

Personal Information: Name, email, phone number, billing/shipping address, and payment details.
Transaction Information: Order details, including purchased products, dates, and payment methods.
Usage Data: IP address, browser type, device type, pages viewed, and time spent on our site.
Cookies & Tracking: We use cookies to personalize your experience and analyze website activity (see our Cookie Policy for details).

2. How We Use Your Information

We use the collected data for:

Order Processing: Fulfilling orders, sending confirmations, and providing shipping updates.
Customer Support: Responding to inquiries and resolving issues.
Marketing Communications: Sending newsletters and promotions (you can unsubscribe anytime).
Website Optimization: Improving site performance and user experience.
Legal Compliance: Meeting legal requirements and preventing fraud.

3. How We Protect Your Information

We implement security measures, including:

🔒 SSL Encryption: Protecting your payment details during transactions.
🔑 Access Controls: Limiting data access to authorized personnel only.
🛡️ Secure Servers: Storing your data on firewalled, secure servers.
📉 Data Minimization: Collecting only necessary information.

While we take strong security measures, no system is 100% secure.

4. Sharing Your Information

We do not sell, rent, or trade your data. However, we may share it with:

Service Providers: Trusted partners who help process payments, ship orders, or provide customer support.
Legal Requirements: If required by law or to protect our business.
Business Transfers: In case of mergers, acquisitions, or company restructuring.

5. Your Rights & Choices

Depending on your location, you may have the right to:

✅ Access & Request a copy of your personal data.
✅ Correct any inaccuracies.
✅ Delete your data (except for legal retention requirements).
✅ Opt-Out of marketing emails anytime.
✅ Withdraw Consent for data processing.

To exercise these rights, contact us at +1 581-222-5257.

6. Cookies & Tracking Technologies

We use cookies to enhance your experience:

🍪 Essential Cookies: Needed for basic site functions.
📊 Performance Cookies: Help analyze site traffic.
⚙️ Functional Cookies: Store your preferences.
🎯 Advertising Cookies: Show personalized ads.

You can manage cookies through your browser settings.

7. Third-Party Links

We are not responsible for the privacy policies of third-party sites linked from our website.

8. Children's Privacy

We do not knowingly collect data from children under 13. If we discover a child has provided information, we will delete it.

9. Updates to This Privacy Policy

We may update this policy periodically. Any changes will be posted here with the updated Effective Date.

10. Contact Us

For any privacy concerns, contact us at:

📞 Phone: +1 581-222-5257